At Bellevity Nail Services, your privacy is extremely important to us. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect your information. We are dedicated to ensuring that your personal data is handled in a secure, transparent, and responsible manner.
This document is designed to help you understand our privacy practices. Please read it carefully to make informed decisions about the information you share with us. By using our services, you agree to the terms outlined in this Privacy Policy.
1. What Information Do We Collect?
We collect both personal and non-personal information when you interact with our website or visit our nail salon. This data helps us provide better services and ensure smooth operations. The data we collect can be categorized as follows:
Personal Information:
Personal information is any data that can identify you as an individual. When you make a booking, purchase a service, or contact us, you provide us with the following information:
- Name: We need this to identify you during the appointment process and for communication purposes.
- Email Address: Used for communication, booking confirmations, and promotional offers (only if you opt-in).
- Phone Number: For appointment reminders or urgent updates.
- Payment Information: This may include credit card details or other payment information for transactions processed on our website.
- Mailing Address: Used for sending any purchased products or to confirm the service location (if applicable).
Non-Personal Information:
Non-personal information helps us improve your user experience on our website. This includes:
- Browser and Device Information: Type of browser, device operating system, and other technical details help us understand how you access our site.
- IP Address: Your IP address allows us to manage site traffic and ensure the safety of your visit.
- Location Data: This data helps us offer localized services, such as store hours and available promotions.
- Cookies: As detailed below, cookies help us enhance your browsing experience.
2. How We Use Your Information
We use the information you provide in various ways, primarily to improve your experience with our services. The following are the key purposes for which we use your personal information:
To Provide Services:
We use your personal data to confirm and manage your bookings, appointments, and purchases. This includes sending you appointment reminders, providing customer support, and notifying you of any important updates related to your appointment or service.
To Improve Our Services:
We continually strive to improve the services we provide. Non-personal data helps us analyze how visitors interact with our website, allowing us to make the necessary changes to improve usability, content, and overall user experience.
Marketing Communications:
If you have opted in, we may send promotional emails or messages with offers, new services, or events. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
To Process Payments:
We use payment information to process your transactions securely. We do not store sensitive payment data; rather, this information is handled by trusted third-party payment processors.
Legal Compliance:
In certain cases, we may be required to use or disclose your personal data to comply with legal obligations, such as responding to a court order or protecting the rights, property, and safety of Bellevity Nail Services and our customers.
3. How We Protect Your Information
We take the security of your personal information very seriously. Bellevity Nail Services employs state-of-the-art security measures to ensure your data is safe from unauthorized access, use, or disclosure.
- Data Encryption: All sensitive data, such as payment details, is encrypted during transmission using SSL (Secure Sockets Layer) encryption. This helps ensure that your information is securely transferred.
- Access Controls: Access to personal information is restricted to authorized personnel only. We implement strict access controls and regular audits to prevent unauthorized access.
- Firewalls and Security Protocols: We use advanced security software and firewalls to protect against cyber threats and potential data breaches.
- Regular Security Reviews: Our security measures are regularly updated to reflect the latest technology and best practices.
While we take all reasonable measures to protect your data, no system can be completely secure. If you have concerns about the security of your data, feel free to contact us.
4. Data Sharing Practices
Bellevity Nail Services will never sell, rent, or trade your personal information to third parties. However, there are specific situations in which we may share your information:
Third-Party Service Providers:
We may share your information with trusted service providers who help us manage our operations, such as payment processors, appointment management systems, or email service providers. These parties are obligated to handle your data with the same level of privacy and security as we do.
Legal Requirements:
In some cases, we may disclose your information if required by law, such as to comply with a subpoena or legal process or to protect the rights, property, or safety of Bellevity Nail Services and its customers.
Business Transfers:
In the event of a merger, acquisition, or sale of Bellevity Nail Services, your information may be transferred to the new owner to ensure continuity of services.
5. Use of Cookies
Cookies are small text files placed on your device when you visit our website. These cookies allow us to recognize your preferences, improve your website experience, and provide more relevant content.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website and services.
- Performance Cookies: Used to track visitor behavior, helping us understand how our site is used and where improvements are needed.
- Functional Cookies: Used to remember your preferences, such as language settings, so we can personalize your experience.
- Advertising Cookies: These cookies are used to display targeted ads relevant to your interests, both on our site and across other websites.
You can control the use of cookies through your browser settings. However, disabling cookies may impact your experience on our website.
6. Your Rights Regarding Your Data
We respect your rights regarding your personal data. You have the following rights:
Access and Correction:
You have the right to access the personal information we hold about you. If any of the information is incorrect, you can request that it be updated.
Deletion:
You can request the deletion of your personal information from our records at any time, subject to certain legal obligations.
Opt-Out:
If you no longer wish to receive marketing communications, you can unsubscribe at any time.
Data Portability:
You have the right to request a copy of your personal data in a commonly used format.
To exercise any of these rights, please contact us directly through our contact page or email.
7. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the effective date of the update. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If we make significant changes, we will notify you via email or a prominent notice on our website.
8. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please feel free to reach out to us.
You can contact us through the following means:
- Email: Bellevityofficial@gmail.com
- Phone: +1 (209) 776-6324
- Address: London (UK) – Covent Garden
We are committed to protecting your privacy and ensuring your experience with us is safe and secure.